Answered By: Dana Clark
Last Updated: Oct 06, 2015     Views: 2

Word Online error: "Sorry, we couldn't create your new document"

Several first-time users of Word Online have been presented with the error: "Sorry, we couldn't create your new document"

Generally this can be fixed by clicking the "Go to OneDrive for Business" link and waiting a minute or so.

For additional information about using Office 365 you can check here or check with helpdesk@keene.edu

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